Donor Services Manager
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In keeping with our commitment to providing the highest quality service to our donors, the New Hampshire Charitable Foundation is hiring two new Donor Services Managers (DSMs). These new positions will work with, and in support of, a team of philanthropy staff. Each DSM will be assigned a territory that includes either the Eastern regions of Capital/Piscataqua/Lakes/North Country, or the Western regions of Manchester/Nashua/Monadnock/Upper Valley.
The Donor Services Managers will be expected to develop and maintain a solid understanding of Foundation initiatives, grantmaking opportunities, and the nonprofit network in their assigned regions. They will proactively identify opportunities for educating and engaging donors; support grantmaking by donor advised fund holders; and provide timely information and grant feedback to donors.
Both positions are based in Concord, NH, though periodic work out of a regional office, and/or travel around the state may be required.
Our new team members will be experienced professionals with demonstrated success in building trusted, donor-centered relationships that have resulted in significant donor satisfaction levels. A successful candidate will have a BA/BS with at least five years of related work experience, including high-level customer service experience in situations requiring discretion and personalized service. Strong communication and software skills, as well as demonstrated abilities to manage multiple priorities, be self-directed, and work in teams are important.
The Foundation offers a competitive salary and excellent benefits.
Interested applicants should submit a cover letter, including salary requirements, and a resume by email to firstname.lastname@example.org. Please reference either ‘DSM–East (your name)’ or ‘DSM–West (your name)’ in the subject line.
The New Hampshire Charitable Foundation welcomes diversity and does not discriminate in employment opportunities on the basis of factors such as race, color, sex, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, and veteran status.